Data protection

Last updated on: 10.02.2024

We place great importance on the transparency of handling personal data. This privacy policy provides information on which personal data we collect, for what purpose, and to whom we disclose it. To ensure high transparency, this privacy policy is regularly reviewed and updated.

 

1. Which services we use

  • Google Analytics
  • WordPress
  • Google reCaptcha

 

2. Contact information

If you have questions or concerns about the protection of your data by us, you can reach us anytime via email at sarah.ghenzi@outlook.com. Responsible for the data processing that takes place through this website is:

Sarah Ghenzi
Bifangstrasse 4
6048 Horw
Schweiz

Data Protection Officer:
Sarah Ghenzi
sarah.ghenzi@outlook.com
077 422 59 66

 

3. General Principles

3.1 What data do we collect from you and from whom do we receive this data

In the first instance, we process personal data that you provide to us or that we collect while operating our website. Under certain circumstances, we may also receive personal data about you from third parties. These may include the following categories:

  • Personal master data (name, address, date of birth, etc.);
  • Contact details (mobile number, email address, etc.);
  • Financial data (e.g. account details);
  • Online identifiers (e.g., cookie identifiers, IP addresses);
  • Location and traffic data
  • Sound and image recordings;
  • particularly sensitive data (e.g. biometric data or information about your health).

 

3.2 Under what conditions do we process your data?

We treat your data confidentially and in accordance with the purposes set out in this privacy policy. We ensure a transparent and proportionate processing.

If we are exceptionally unable to adhere to these principles, data processing may still be lawful because there is a justification. A justification may specifically include:

  • Your consent;
  • the execution of a contract or pre-contractual measures
  • our legitimate interests, provided that your interests do not prevail.

 

3.3 How can you withdraw your consent?

If you have given us consent to process your personal data for specific purposes, we will process your data within the scope of this consent, provided we do not have another justification.

You have the option to withdraw your consent at any time by sending an email to the address mentioned in the imprint. Data processing that has already taken place is not affected by this.

 

3.4 In what cases can we share your data with third parties?

a. principle

We may be dependent on using the services of third parties or affiliated companies and commissioning them to process your data (so-called processors). Categories of recipients are specifically:

  • Accounting, trust and auditing companies;
  • Consulting firms (legal advice, taxes, etc.);
  • IT service provider (web hosting, support, cloud services, website design, etc.);
  • Payment service provider;
  • Provider of tracking, conversion, and advertising services.

We ensure that these third parties and our affiliates comply with data protection requirements and treat your personal data confidentially.

Under certain circumstances, we may also be required to disclose your personal data to authorities.

 

b. Visit our social media channels

We may have embedded links to our social media channels on our website. This is visible to you (typically through corresponding symbols). If you click on the symbols, you will be redirected to our social media channels.

The social media providers learn in this case that you are accessing their platform from our website. The social media providers can use the data collected in this way for their own purposes. We would like to point out that we have no knowledge of the content of the transmitted data or its use by the operators.

 

c. Transfer abroad

Under certain circumstances, the processing of your order may involve the transmission of your personal data to companies abroad. These companies are obligated to data protection to the same extent as we are. The transmission can take place worldwide.

If the level of data protection does not correspond to that of Switzerland, we will conduct a prior risk assessment and contractually ensure that the same protection as in Switzerland is guaranteed (e.g., through the new standard contractual clauses of the EU Commission or other legally mandated measures). If our risk assessment is negative, we will take additional technical measures to protect your data. You can access the standard contractual clauses of the EU Commission at the following link. https://commission.europa.eu/publications/standard-contractual-clauses-controllers-and-processors-eueea_de

 

3.5 How long do we keep your data?

We only store personal data as long as necessary to fulfill the specific purposes for which the data was collected.

Data that we store during your visit to our website is kept for twelve months. An exception applies to analysis and tracking data, which may be stored for a longer period.

We store contract data for a longer time because we are required to do so by legal regulations. In particular, we must retain business communications, closed contracts, and booking documents for up to 10 years. As long as we no longer need such data from you to provide the services, the data will be blocked and we will only use it for accounting purposes and for tax purposes.

 

3.6 How do we protect your data?

We will securely store your data and take all reasonable measures to protect your data from loss, access, misuse, or alteration.

Our contractual partners and employees who have access to your data are obligated to comply with data protection regulations. In some cases, it may be necessary for us to forward your requests to affiliated companies. Even in these cases, your data will be treated confidentially.

Within our website, we use the SSL procedure (Secure Socket Layer) in conjunction with the highest encryption level supported by your browser.

 

3.7 What rights do you have?

a. right to information

You can request information about the data we have stored about you at any time. We ask you to send your request for information along with proof of identity to sarah.ghenzi@outlook.com.

You also have the right to receive your data in a common file format if we process your data automatically, and if:

  • You have given your consent for the processing of this data; or
  • You have disclosed data in connection with the conclusion or execution of a contract.

We can restrict or refuse the information or data release if it contradicts our legal obligations, legitimate own or public interests, or the interests of a third party.

The processing of your request is subject to the legal processing period of 30 days. However, we may extend this period due to high request volume, for legal or technical reasons, or because we need further information from you. You will be informed of the extension in a timely manner, at least in text form.

 

b. Deletion and correction

You have the right to request the deletion or correction of your data at any time. We may reject the request if legal provisions require us to retain the data for a longer period or unchanged, or if a legal basis contradicts your request.

Please note that exercising your rights may conflict with contractual agreements and can have corresponding effects on the execution of the contract (e.g., early termination of the contract or cost consequences).

 

c. legal recourse

If you are affected by the processing of personal data, you have the right to enforce your rights in court or to file a report with the competent supervisory authority. The competent supervisory authority in Switzerland is the Federal Data Protection and Information Commissioner: https://www.edoeb.admin.ch

 

3.8 Changes to the Privacy Policy

We can change this privacy policy at any time. The changes will be published, and you will not be informed separately about them.

 

4. Individual data processing operations

4.1 Providing the website and creating log files

What information do we receive and how do we use it?

By visiting, certain data will be automatically stored on our servers or on the servers of services and products that we use and/or have installed for the purposes of system administration, statistical purposes, backup purposes, or tracking purposes. This includes:

  • the name of your Internet service provider;
  • Your IP address (under certain circumstances);
  • the version of your browser software;
  • the operating system of the computer accessing the URL;
  • the date and time of access;
  • the website from which you visit the URL;
  • the search terms you used to find the URL.

 

Why are we allowed to process this data?

These data cannot be assigned to any specific person, and there is no merging of this data with other data sources. The storage of log files is carried out to ensure the functionality of the website and to ensure the security of our information technology systems. This constitutes our legitimate interest.

 

How can you prevent data collection?

The data will only be stored as long as necessary to achieve the purpose of its collection. Accordingly, the data will be deleted after the end of each session. The storage of log files is essential for the operation of the website, and you therefore have no option to object to this.

 

4.2 Google Analytics

We use Google Analytics on our website, a web analytics service provided by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"). Google Analytics uses so-called "cookies," text files that are stored on your computer and allow for an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. If IP anonymization is activated on this website, your IP address will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area beforehand. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, compile reports on website activities, and provide additional services related to website usage and internet usage to the website operator. The IP address transmitted by your browser within the framework of Google Analytics will not be merged with other data from Google. You can prevent the storage of cookies by adjusting the settings of your browser software; however, we would like to point out that in this case you may not be able to use all the features of this website to their full extent. Furthermore, you can prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google as well as the processing of this data by Google by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout.

 

4.6 WordPress

To protect against unwanted inquiries via the internet form on our website, we use the reCAPTCHA service from Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"). The query serves to distinguish whether the input is made by a human or abusively by automated, machine processing. In the context of the query, information such as your IP address or behavior while filling out the form may be transmitted to Google.

For this purpose, your input is transmitted to Google and further processed there. By using reCAPTCHA, you agree that the recognition you provide will be included in the digitization of old works. In the event that IP anonymization is activated on this website, your IP address will, however, be shortened by Google within member states of the European Union or in other contracting states of the agreement on the European Economic Area beforehand.

Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of this service. The IP address transmitted by your browser in the context of reCAPTCHA will not be merged with other data from Google.

 

4.7 Google reCaptcha

Zum Schutz von ungewünschten Anfragen über das Internetformular auf unserer Website verwenden wir den Dienst reCAPTCHA des Unternehmens Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"). Die Abfrage dient der Unterscheidung, ob die Eingabe durch einen Menschen oder missbräuchlich durch automatisierte, maschinelle Verarbeitung erfolgt. Im Rahmen der Abfrage können Informationen, wie beispielsweise Ihre IP-Adresse oder das Verhalten beim Ausfüllen des Formulars, an Google übermittelt werden.

Zu diesem Zweck wird Ihre Eingabe an Google übermittelt und dort weiterverarbeitet. Durch die Nutzung von reCAPTCHA erklären Sie sich damit einverstanden, dass die von Ihnen geleistete Erkennung in die Digitalisierung alter Werke einfliesst. Im Falle der Aktivierung der IP-Anonymisierung auf dieser Webseite wird Ihre IP-Adresse von Google jedoch innerhalb von Mitgliedstaaten der Europäischen Union oder in anderen Vertragsstaaten des Abkommens über den Europäischen Wirtschaftsraum zuvor gekürzt.

Nur in Ausnahmefällen wird die volle IP-Adresse an einen Server von Google in den USA übertragen und dort gekürzt. Im Auftrag des Betreibers dieser Website wird Google diese Informationen benutzen, um Ihre Nutzung dieses Dienstes auszuwerten. Die im Rahmen von reCAPTCHA von Ihrem Browser übermittelte IP-Adresse wird nicht mit anderen Daten von Google zusammengeführt.

 

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